Can I ask for a refund if I change my mind on Annual Billing? N.Makarov April 02, 2020 07:32 Updated Follow As per our Terms & Conditions, there are no refunds on prepaid plans (monthly or annual subscriptions), unless a double payment was made. Related articles How to go from Annual Billing back to monthly payments? How can I delete my account ? Can I change my plan before the end of the Annual Billing cycle? What payment methods do you offer? What happens if I send more emails than my monthly plan allows?