Can I ask for a refund if I change my mind on Annual Billing? N.Makarov April 02, 2020 07:32 Updated Follow As per our Terms & Conditions, there are no refunds on prepaid plans (monthly or annual subscriptions), unless a double payment was made. Related articles What payment methods do you offer? With Annual Billing, can I take credits from the next month and use them in my current month? Which payment methods can I use to subscribe for Annual Billing? Why my emails are blocked (pre-blocked) and still been charged as used credits? Where can I find our invoices or get a copy of an invoice?