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What are the differences between the plans?

Jeff
  • Updated
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FREE:

The Free plan allows you to try Mailjet Email Marketing free with no credit card. With the Free plan, you can send 200 emails a day (6000 emails per month) for free. You’ll also receive free ticket support for the first 30 days as you start to get set up with the platform.

With the Free plan you get:

  • Up to 1500 contacts.

  • Mailjet’s advanced, drag-and-drop email editor helps you create responsive email marketing campaigns or newsletters. Select from a library of pre-designed email templates or build your own.

  • Sending statistics to tell you which emails were delivered and who opened or clicked on your campaigns.

  • Access to Mailjet’s detailed documentation, best practices and quickstart guides to set you up for success.

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ESSENTIAL:

The Essential plan gives you access to all the features you need for your growing email program. With Essential, you get everything in the Free plan plus:

  • Ticket support to help you troubleshoot issues

  • Custom branding with the option to remove the Mailjet logo in the email footer

  • Email Validations are available as an add-on to keep temporary, fake, and misspelled emails off your list and boost your delivery rate

  • One sub-account to segregate different email streams

  • And access to Segmentation features to help you target specific contacts based on location, language, behavior and more.

Essential plans are available at the following email volumes per month:

  • 15,000

  • 50,000

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PREMIUM:

The Premium plan gives you access to advanced features to grow your email marketing program. The Premium plan includes everything in the Essential plan, plus:

  • Advanced sending statistics including Click Maps, ISP statistics, and campaign statistics comparisons to deeply understand your campaign performance so you can continue to perform and improve over time.

  • Marketing Automation to easily trigger welcome campaigns, anniversary, date-based, and contact property-based scenarios.

  • Personalization through conditional (dynamic) sections of content that will only be displayed to a segment of your list.

  • The ability to send up to 10 different versions of your emails to a portion of your contacts. The best performing version will be sent to the rest of your contacts.

  • Multiple users for better management of your account. You can restrict their access to specific sub-accounts, features, or actions. 

  • Up to 10 sub-accounts to manage different email streams and use cases.

  • Real-time collaboration on templates with multiple users

  • Locked and linked sections to protect your brand and restrict parts of your content to specific profiles of users. Link sections to numerous templates so they update in one click.

  • Faster response time with our priority queue.

  • Chat and phone support for real-time support to your business critical issues (for 50k+ plans)

  • 1 dedicated IP so you can isolate and control your sending reputation to improve your deliverability (for 100k+ plans)

  • 1,000 email address validations included to keep temporary, fake, and misspelled emails off your list and boost your delivery rate (for 100k+ plans)

Premium plans are available at the following email volumes per month:

  • 15,000

  • 50,000

  • 100,000

  • 250,000

  • 500,000

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CUSTOM:

The Custom plan is a tailored solution for high-volume senders or those with complex email programs. With the Custom plan, you get everything in the Essential plan plus:

  • 24/7/365 support from a dedicated Technical Account Manager (TAM) who provides comprehensive onboarding support, strategic deliverability consulting, email content analysis, and platform and best practices training.

  • Enhanced monitoring and alerting to catch deliverability issues like blocklisting before it affect your business.

  • Enterprise response time SLA to ensure quick responses to critical issues.

  • A custom number of users and advanced permissions settings to manage your email program at scale

  • A custom number of sub-accounts to manage complex sending streams

  • Access to inbox preview to conduct email pre-deployment content checks and test rendering display, including accessibility on over 90 different devices

  • Additional email address validations included to keep temporary, fake, and misspelled emails off your list and boost your delivery rate

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