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How to create/delete a subaccount (API Key)?

N.Makarov
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Summary

How to create your SubAccount

To create a subaccount, go to Account settings → API Key management (Primary and Subaccount).

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Click ’Create new subaccount (with API Key)’.
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Enter a name for your new API Key name, then click ‘Create’. Create_a_sub-account_EN_3.PNG

And your first subaccount has been created. Create_a_sub-account_EN_4.PNG

Please note that the Free and Essential plans are limited to only one subaccount. The Premium plans offers up to 20 subaccounts. With a Custom subscription, you can create an unlimited number of subaccounts to suit your needs.
If you need more than one additional API key (available by default), please contact our support team. Each additional API key request after the first two (main + secondary) must be reviewed and approved by our compliance team after completing a questionnaire that you will receive by ticket from our support.
If you're managing multiple API keys (sub-accounts) and utilizing the same sender address across them, you’ll need to validate this address individually for each API key.

How to access your SubAccount

Once you have created a subaccount, a new drop-down menu will appear in the top right corner.

To switch to a subaccount (API Key), simply click on ‘Primary account’ and select the desired subaccount name.

 

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To switch back to your Primary account, just click on the subaccount name in the top right corner, and select ‘Primary account’.
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How to Delete a Subaccount (API Key)

If you need to delete an API key (subaccount), please note that this action cannot be performed directly from your Mailjet account.

To proceed, follow the steps below:

  1. Open a ticket with our Support team.
  2. In your request, please include the name and API key of the subaccount you wish to delete.
  3. The request must be submitted by the owner of the main account associated with the API key. Requests from subaccounts/shared access will not be accepted.

Once verified, our team will proceed with the deletion and confirm when it’s completed.

Deleting an API key is a permanent action and cannot be undone. Make sure you no longer need the subaccount or its data before proceeding.

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