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Account Management

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  • How to change/reset my password?
  • How to contact Mailjet?
  • How to enable SAML SSO with Mailjet
  • How to add a sender address?
  • How can I configure my SMTP parameters?
  • Account Sharing
  • How long are my statistics kept?
  • How to setup DomainKeys (DKIM) and SPF in my DNS records?
  • Where can I see the statistics of my sent emails?
  • I need assistance, which support channel should I use for my specific case?
  • How to create a sub-account (or additional API Key)?
  • Track your statistics with Google Analytics using UTM tags
  • Why am I getting a ‘Connection Timed Out’ error?
  • How can I use Mailjet with Thunderbird?
  • How to reset my Secret Key?
  • How can I use Mailjet's SMTP with scripts from ASP.NET?
  • How do I change my SMTP settings in Outlook?
  • How to view the volume of emails sent from each of my sub-accounts?
  • What is automatic domain validation?
  • How many senders can be added to my account?
  • How can I receive a weekly report of my statistics?
  • What are sub-accounts and how does it help me?
  • I received an alert for an unknown sender detection: what should I do?
  • What are the API Keys?
  • How to validate an entire sending domain?
  • What is an account owner and how can I modify this?
  • What's the meaning of SPF (Sender Policy Framework)?
  • What's the meaning of DKIM?
  • How can I delete my account ?
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