N.Makarov
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Recent activity by N.Makarov-
Why am I getting a ‘Connection Timed Out’ error?
If you get a ‘Connection Timed out’ error when sending email via our SMTP relay, it means that you are using an smtp port that is blocked. By default, we recommend using port 25 when sending emails...
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Where is my personal data stored?
Mailjet stores personal data in secure data centers located exclusively within the European Union. Specifically, your data is hosted on the Google Cloud Platform in Frankfurt (Germany) and Saint-Gh...
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Why do I get “error logs” when I try to upload a contact list?
When you upload a contact list and see an ‘errors log’ message in the Actions log, it means something with your contact list is incorrect. Reasons that can cause an error log: • Incorrectly forma...
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Why Are My Emails Marked as 'Delivered' but Not Reaching the Inbox?
If your message is marked as "Delivered" in our system, it means we have received confirmation from the recipient's email server that the message has been successfully accepted. However, sometimes ...
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Creating and sending your first campaign
Summary Introduction Sender address & contact list Create your campaign Design & send your campaign View your campaign stats IntroductionThis quick start guide walks you through the process of c...
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Why my emails are blocked (pre-blocked) and still been charged as used credits?
All blocked and pre-blocked emails are processed by our system just like those, that have been sent. This is why the blocked and pre-blocked emails are also deducted from your monthly credits (and ...
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What extensions need to be enabled to run the Mailjet plugin on WordPress?
The Mailjet plugin uses the php-curl extension which needs to be enabled on your webserver. Please contact your hosting provider for support on this extension.
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Do you have an API? Why is it useful?
Mailjet’s API can be used to enjoy all of our awesome features without using our website. It is very useful if you want to build your own applications or plugins to fit your own needs. It can also ...
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How can I use Mailjet with Thunderbird?
To route your emails through Mailjet using Thunderbird, you will need to change the "Outgoing server (SMTP)" for your email addresses. For further details, please have a look at our complete step b...
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Is Mailjet reliable, secure and confidential? Is our data safe?
Mailjet is ISO 27001 certified, the international standard for best practices in terms of information security. We are committed to following strong security measures to protect your data and appli...