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Billing

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  • What are the differences between the plans?
  • What happens if I send more emails than my monthly plan allows?
  • Do you offer annual billing?
  • What payment methods do you offer?
  • Do you have special pricing for non-profits?
  • How much does Mailjet cost? What is included with each plan?
  • Bulk Verifications Pricing
  • If I upgrade my plan, do I get billed twice in the same month?
  • Can I change my plan before the end of the Billing cycle?
  • How to upgrade or downgrade my subscription plan?
  • Why my emails are blocked (pre-blocked) and still been charged as used credits?
  • I deposited money into my SMS Account. Why does it show as pending?
  • Which payment methods can I use to subscribe for Annual Billing?
  • What is the price for sending Transactional SMS?
  • Can I get a refund ?
  • With Annual Billing, can I take credits from the next month and use them in my current month?
  • How to go from Annual Billing back to monthly payments?
  • What is this 200 emails per day limit on free accounts?
  • Where can I find our invoices or get a copy of an invoice?
  • How to change the information shown on my invoices?
  • How do I add, prioritize or delete my credit cards?
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