How can I prevent Extra Charges (overages)?

Sinch Mailjet offers multiple plans to meet all your needs. You can however use some features on top of your plan as additional usage, but you will be charged for it. Additional fees will be automatically charged when renewing your plan.

There are three possible reasons why additional usage would be charged:

Emails Sent

Additional email charges will be automatically billed when your plan renews. If however, you upgrade your plan before the end of the billing cycle, any additional emails sent will not be billed but will be deducted from the current subscription.

Bulk Validations

Bulk Validation pricing is calculated based on usage. You will receive a number of free validations per billing cycle based on your subscription plan. Below are the details of the included validations:

You can use our pricing calculator to estimate your monthly cost.

Extra usage may also come from a shared account that has access to the Bulk Validation feature. If you see any unwanted use of that feature, you can restrict it from the account sharing page.

For more information on our Bulk Validation feature, check the following guide. 

Email Previews

Any Email Previews exceeding the allotted monthly amount will be included in your monthly subscription invoice. Previews are counted per email preview, not per campaign. So if you try to test 3 different email clients in a campaign, 3 email previews will be subtracted from your monthly allotment.

Extra usage may also come from a shared account that has access to the Email Preview feature. If you see any unwanted use of that feature, you can restrict it from the account sharing page.

For more information on our Email Preview feature, check the following guide.