Introduction

Currently in our Email Editor we provide the possibility to test how a template or campaign will look like on different devices (screen sizes). This Preview gives view only of the responsiveness of the design, however each email client has its specifics.

The problem with email is that every inbox – Apple Mail, Outlook, Yahoo!, Gmail and all of the others – render the same email very differently. While we’re doing our best to offer the best result on all email clients, we have no control over the rules defined by those clients. For example, even Gmail will not render Google fonts and there’s nothing anyone can do about it (except Gmail, of course)!

Because of this, it’s very important to test your email across all of the email clients your audience is using to make sure they’re seeing your message the way you expect them to.

To help you do this, we have just launched a new feature that will help you preview your email exactly as is it will be displayed when read by your contacts.
 

This feature will be available for:

• Email Editor for Marketing (newsletter and template)
• Email Editor Transactional
• Email Editor for Automation 

Including drag and drop, MJML and HTML template creation

How to perform your tests

Once you are all set up and your email is ready in your email editor, click on “Preview email”:

When this screen appears, press “Start testing”:

You are now able to select/unselect the email clients/inboxes you want to preview your email in. Once you select them, click on “Run test” and let it happen! 

If your email looks good on all the selected items, you are ready to send!

This is something you should perform before any email is sent as email clients have updates and a template that works fine today perhaps won’t be looking as good tomorrow.

Find your saved previews

Your email previews are saved in the gallery. You can check them later by clicking the “Preview” button.

Hover to preview:

All available preview inboxes

Right now, you are able to preview inboxes across multiple brands, versions, devices, and countries. You can select only the ones relevant to you and your audience.

Pricing 

👉 Free Plan - No Email Previews are included. If you want to use this feature, please upgrade.

👉 Essential Plan - 500 Email Previews per month per account are included. 

👉 Premium Plan - 2000 Email Previews per month per account are included.

👉 Custom Plan -  2000 Email Previews per month per account are included.

Any Email Previews exceeding the allotted monthly amount will be included in your monthly subscription invoice. Previews are counted per email preview, not per campaign. So if you try to test 3 different email clients in a campaign, 3 email previews will be subtracted from your monthly allotment.  

Pricing per extra preview:

How to give or remove access to a shared account

If you plan to grant or remove access to this feature to a shared account, you can do so from the account sharing page.

Simply click on “Manage → Edit”.

Then check or uncheck the Email Previews box and update the access.