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Available Payment Methods for Mailjet Subscriptions

N.Makarov
  • Updated
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Mailjet offers the following payment methods: 

 

Credit Card

A standard payment option for subscriptions and additional services.

How to add a CC card to my account?

  1. If you’re adding a credit card for the first time, you will need to do this during the subscription process when signing up for a paid plan.

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  2. If you already have a credit card on file, you can easily add a new one by navigating to My Account → Manage Your Payment Methods and clicking on 'Add New Payment Method'.
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Wire Transfer

You can subscribe to a prepaid account with a minimum deposit of 50 USD/EUR/GBP. Your monthly subscription fee will be automatically deducted from your prepaid account.

Please be aware that it may take several days for banks to complete a wire transfer. To avoid service disruptions, ensure that you fund your prepaid account in advance or add a valid credit card as a backup payment method.

Having a credit card added to your account is strongly recommended, even if you primarily use alternative payment methods. For example, if you incur additional costs, such as extra usage, and your prepaid account doesn’t have sufficient funds, your account may be temporarily blocked until you add credits. However, if a credit card is also added to your account, this blockage can be avoided as the credit card will cover any shortfall.

Once your payment is received, your purchase order will be validated, and you'll receive a confirmation email. 

You can also download the order form as a PDF; however, this is not an invoice. An invoice will be generated each month when your subscription fee is deducted from your prepaid account.

If you wish to cancel the purchase order, simply click ‘Cancel Order’.

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For self-service accounts (without a contractual commitment), Mailjet does not issue pro-forma invoices. Once a subscription is selected, payment must be made directly using the purchase order available in your account’s billing section. If you require a pro-forma invoice or formal quotation, please contact our sales team to discuss a custom subscription.

How to add funds to my prepaid account?

There are Two Ways to Add a Deposit to Your Account.

  1. During Subscription:
    You can add a deposit when subscribing to a paid plan. During the subscription process, you’ll be prompted to select your preferred payment method, including making a deposit.

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  2. Manually Adding a Deposit:
    You can add a new deposit by going to My Account → Manage Your Payment Methods and selecting 'Make a New Deposit'.
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SEPA Direct Debit

SEPA Direct Debit is a payment method that allows automatic withdrawals from a customer's bank account within the Single Euro Payments Area (SEPA). It’s commonly used for recurring payments, like subscriptions. 

SEPA Direct Debit is available in the following countries:

  • EU Member States (Eurozone): Austria, Belgium, Bulgaria, Croatia, Cyprus, Estonia, Finland (including Aland Islands), France (including French Guiana, Guadeloupe, Martinique, Mayotte, Saint Barthélemy, Saint Martin (French part), Réunion and Saint Pierre and Miquelon), Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal (including Azores and Madeira), Slovakia, Slovenia, Spain (including Canary Islands and Ceuta en Melilla).
  • EU Member States (Non-Eurozone): Czech Republic, Denmark, Hungary, Poland, Romania, Sweden.
  • EEA Countries (Non-EU): Iceland, Liechtenstein, Norway.
  • Others & Microstates: Andorra, Monaco (Monaco and San Marino have bilateral agreements with the EU to use the euro as their official currency), San Marino, Switzerland, United Kingdom, Vatican City State.
  • Recently Added (2025/2026): Albania, Moldova, Montenegro, North Macedonia, Serbia.
  • Overseas Territories: Various territories of France, Netherlands, and UK (e.g., Guernsey, Jersey, Isle of Man) are included.
Please be aware that SEPA Direct Debit payments can take up to 3 days to be processed.
SEPA payments for Mailjet services are only accepted in EUR.

How to add a SEPA Direct Debit payment method?

There are Two Ways to Set Up SEPA Direct Debit Payment

  1. During Subscription:
    You can set up SEPA Direct Debit as your payment method when subscribing to a paid plan. During the subscription process, you'll have the option to choose SEPA Direct Debit for automatic payments.
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  2. Manually Setting Up SEPA Direct Debit:
    To set up SEPA Direct Debit manually, navigate to My Account → Manage Your Payment Methods, then click on the 'cog wheel' next to the SEPA option or select 'Add New Payment Method'. Follow the on-screen instructions to complete the setup.
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