Why use Mailjet’s AI Assistant?
Mailjet’s AI Assistant helps you create and improve email content directly inside the Email Editor. The new experience is fully chat-based, making it easier to interact with the assistant naturally and get content suggestions faster.
You can use Mailjet’s AI Assistant to:
- draft email copy from scratch,
- rewrite or improve existing content,
- adjust wording based on your goal,
- brainstorm subject lines, sections, or messaging,
- refine content faster without leaving the editor.
AI-generated content may contain inaccuracies, outdated information, or unintended wording. You are responsible for reviewing and validating all AI output before using it in your campaigns. We also recommend not including sensitive personal data in your prompts. If you do include personal data, ensure you do so in accordance with your applicable laws, internal policies, and privacy obligations.
How to access the AI Assistant
Mailjet's AI Assistant is seamlessly integrated into the email editor, allowing you to enhance your content effortlessly.
There are two simple ways to access it:
Opening the AI Assistant Panel
- Click the "Ask AI" button to expand the AI Assistant panel.
- From there, you can start working with the assistant directly in the chat panel.
Using the Formatting Toolbar
- Open the Mailjet email editor.
- Select a text block where you want AI assistance.
- Click the "Ask AI" button in the formatting toolbar.
- Enter a custom prompt and let the AI assistant do the rest.
- If the AI-generated suggestion doesn’t fully meet your expectations, you can refine your prompt to better guide the AI Assistant toward the result you need. Once you’re satisfied, click Save and Publish, or choose Save as Draft if you’d like to continue working on the template later.
How to work with the AI Assistant in chat
The new Mailjet AI Assistant experience is fully chat-based.
Instead of selecting actions from dropdown menus, simply type your request in the assistant chat box. You can either choose one of the suggested prompts or write your own request in natural language.
For example, you can ask the assistant to:
- write a welcome email,
- promote an event,
- announce a new product or feature,
- improve an existing paragraph,
- make your text more concise,
- rewrite copy in a different tone.
Tips for getting better results
For the best output, make your request as specific as possible, including details such as:
- the purpose of the email,
- the target audience,
- the tone you want,
- any key points, offers, or calls to action that should be included.
Granting or removing access to a shared account
You can manage access to this feature for a shared account directly from the Account Sharing page.
Click the cogwheel icon next to the user and select “Edit”.
From there, check or uncheck the AI features box to grant or remove access, then click Update access to save the changes.
Disable AI Features
For more details, refer to our legal disclaimers:
- Mailjet AI Disclaimer: https://www.mailjet.com/legal/ai-disclaimer/
- OpenAI Terms of Use: https://openai.com/policies/terms-of-use
Conclusion
With Mailjet’s AI Assistant, crafting high-quality, engaging, and well-optimized email content has never been easier. Save time, enhance your messaging, and connect with your audience like never before!
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